Help / Support
Most popular questions
Please ensure that you’ve entered your email and password combination correctly. Remember that passwords are case-sensitive, so please ensure that your CAPs lock is off, and that you’ve entered capital letters where appropriate.
You can easily generate a new password: Click on the “Forgot Password” link located above the “Log in” button, and follow the “Reset Password” instructions.
No problem! Sometimes our emails end up in your spam folder. Just check your spam/junk email folder, then be sure to mark our messages as: “Not spam”
If you want to review your billing history, please contact us directly using the “Send support request”. Feel free to send us a message by fulfilling Support Request Form below and choosing “Other” title. We do our best to respond to all inquiries within 24 hours.
For your own safety, you shouldn’t include your email address, phone number, or URLs to other sites in your profile. You cannot advertise or solicit business on our platform. This policy is discretionary and we retain the right to delete any offending profiles or material.
Upgraded members have complete access to our site and features! Our premium members can send unlimited messages, use the instant messenger functions, view all pictures, videos, and much much more. The benefits are endless - upgrade for the best experience.
If you have any unanswered questions, please do not hesitate to contact us directly. We're happy to help and always look forward to hearing from you. Feel free to send us a message by fulfilling Support Request Form below and choosing “Other” title. We do our best to respond to all inquiries within 24 hours.